(916) 972-9000 info@connectech.us

APPLE AND GOOGLE SPECIALISTS

for Businesses and Individuals

Connectech offers technology support to businesses and individuals in the greater Sacramento area and Northern California. Our custom-tailored small business computer support, assistance for midsize organizations, and personalized services for individuals include mobile device management, computer upgrades, network design, software installation, and training for apps and devices.

As a certified member of the Apple Consultants Network, we’re expert at setting up and supporting all Apple products, as well as helping businesses and individuals successfully integrate Apple technology with third-party products and solutions.

As a Google Reseller and authorized Google Cloud Partner, we help our clients accelerate and transform their business by using Google G Suite to create a secure, collaborative digital work environment that lets people work together no matter where they’re located or which device they’re using.

Client Case Studies

Why should you work with a certified member of the Apple Consultants Network and authorized Google Reseller to support your devices, computer systems, and technology? Because we’re Apple and Google specialists! Read about Connectech clients who have transformed the way they do business using Apple and Google solutions.

 

Streamlined Workflow with Google Cloud Services

For many years, a property management company in Davis was under the impression that due to its relatively slow DSL Internet access, they were unable to move to the cloud. They used a dedicated Windows PC server in the office for email and file sharing.

Near the end of 2015, the Windows PC server failed and the company was without a working email solution, seriously impacting company operations and communications. The company asked Connectech to recommend a more reliable, cost-effective solution.

Based on our years of experience offering small business computer support, Connectech recommended Google G Suite for Business, which offers unlimited file storage and Google Vault email retention. To ensure that the company’s limited-bandwidth Internet service would not negatively impact its workflow, Connectech worked with Google to offer an extended G Suite trial period.

A year later, the users love G Suite and are enthusiastic about its collaboration tools, reliability, and ease of use.

Improved Online Collaboration, File Sharing, and More with G Suite

A music training courseware company with offices in Sacramento, Seattle, and Australia was using their own server to share files. To remotely access the server, employees used virtual private network (VPN) software which was sometimes cumbersome and unreliable. Like many companies that use a VPN, many users opted to email files back-and-forth rather than accessing them directly from the server. This caused ongoing headaches related to version control, document management, and security.

The company managed its customer list by sharing Group vCards in Apple’s Contacts app as it lacked a reliable customer list management solution. Its existing single-user calendar syncing solution didn’t provide company-wide visibility of key managers’ calendars. This meant lost time and inaccuracies when attempting to schedule group meetings or appointments.

The company needed a better, easier-to-use, more reliable solution for file sharing, collaboration, customer management, and calendars. They turned to Connectech, an authorized Google reseller and a member of the Apple Consultants Network, for advice. We recommended Google G Suite.

G Suite has transformed the company’s workflow and allowed users to more easily and securely collaborate while traveling between the office’s multiple locations. Employees can now do more while intuitively managing documents, workflows, and versions. The company’s IT support costs have been dramatically reduced.

Files from the three offices are now shared in the cloud via Google Drive. Users can collaborate on documents in real time, and files are automatically synced across all user devices so everyone always has up-to-date versions. A Google Apps Marketplace web-integrated customer relationship management (CRM) solution now manages customers by category, and provides an elegant solution for administering leads and marketing campaigns. G Suite’s intuitive calendar app lets all users sync their calendars across all their devices so everyone can always see availability of team members for meetings and appointments.

G Suite has enabled the company to concentrate on expanding its client base and delivering training solutions rather than spending time focusing on the challenges of getting the job done.

Better Security for Confidential Information with Integrated Apple and Google Solution

A personal injury law firm in Chico, CA handles confidential medical records and protected health information on a daily basis. Previously using Windows PCs, they now work in an Apple Mac environment with Google G Suite as the glue that connects all users.

Connectech worked with the company to instruct them on how to use Google Drive to replace a peer-to-peer file sharing solution used in their previous Windows environment.

Adding to the solution, the secure combination of Apple FileVault full disc encryption on their Macs in conjunction with G Suite’s 2-step verification, users now experience improved document collaboration with better security and controlled remote access.

By implementing strong access controls and adding specific workflow procedures, the firm has been able to demonstrate HIPAA compliance while also improving compliance with the physicians and hospitals they work with, thus improving client relations.

Increased Performance with Mac and Filemaker Server Solution

Working in conjunction with a FileMaker developer on the East Coast, Connectech upgraded a Rocklin, CA-based veterinary specialist’s practice management solution from Mac OS X 10.4 and 10.5 running Filemaker Server v9 to Mac OS X 10.11 running Filemaker Server 14. This included performing numerous hardware upgrades in addition to the software update, as well as moving their older iMac-based analog fax modem to a web-based fax service.

After the upgrades were completed, we developed a secure remote access solution so the veterinarians are able to access the FileMaker system no matter where they are and review or update patient information. We implemented redundant local and cloud backup solutions for their server, along with the ability to remotely monitor the server and all practice workstations to check the system’s health, run malware tests, and view more than 100 data points.

Read additional case studies here about clients who chose Connectech based on our years of small business computer support, our top ratings as a member of the Apple Consultants Network, and our experience as an authorized Google Cloud Partner.