Customers come in all shapes and sizes, but broadly speaking, they tend to fall into five major categories. Recognizing them will go a long way toward helping you deal with each type as you encounter them. Just Regular Folks The vast majority of your customers will...
Another day, another report of a large company data breach. The victim this time was Hyatt, and the breach impacted a total of 318 of their 627 properties. The culprit in this latest successful hack was malware found on hundreds of payment processing systems, which...
It’s no secret – not all software is created equally. Some products are blasted from the moment they are released, others are greeted with cautious optimism, and a very few are readily embraced by an excited, engaged user base. Windows 10 has now been in public hands...
It happens. The day comes when your old, reliable laptop gets traded in for a new model with more bells and whistles, a faster CPU and more storage space. Unfortunately, with Moore’s Law still in effect and computers becoming functionally obsolete, there’s a hard...
Whatever business you’re in, you know what a spectacular pain arranging training can be. First, you’ve got to find a relevant SME (Subject Matter Expert). He or she probably doesn’t live in your city, so there’s transportation to arrange, schedules to juggle, possibly...
It’s a bit of a paradox. In a world of cheap, ubiquitous storage, most smartphones don’t have a lot of storage, and what’s available to you can fill up quickly. If you don’t keep a close eye on it, you could find yourself running out of room almost before you know...
